Total Benefits Administration
At BCG Advisors, our client centric approach to servicing your day-to-day benefit needs
translates to a significant INCREASE in your
RETURN ON INVESTMENT. We act as your
OUTSOURCED BENEFITS DEPARTMENT, which enables you to concentrate on growing
your business – not administering the benefits program. This type of support and services, most
often only seen in Fortune 500 companies, is the backbone to the success of our small business
clients benefits program.
Total Benefits Administration (TBA)
"...It is comforting to know that any questions or problems we may have receive prompt personal
attention by Eva Masi, our Benefits Administrator. She is very knowledgeable in her position and
she has always been extremely helpful. We look forward to our continued relationship in the
future."
Jackie, Benefits Administrator - Neurology Group
We assign a Broker/Advisor, Client Manager and Client Benefit Administrator to each client to
ensure every need is met. Whether it is training our clients to use an online administration
portal, or processing paperwork on behalf of our clients in-house, your team of experts at BCG
Advisors provides the personalized support to gain efficiencies and lower your costs.
- Benefits Questions
- Compliance and Regulatory Assistance
- Processing of new employee applications
- Changes in employee status
- Employee Terminations
- Billing issues
Employee Concierge Services
"...I was blown away by the time and effort your firm provides our individual employees on a
one-on one basis to help with everyday benefit issues. My HR Manager has much more time to concentrate
on hiring additional staff to grow our business and manage our current staff."
Kevin Yale – President, MPM Medical
Our Employee Concierge Services provides your employees and their families with seasoned benefits
experts to help them navigate through the complex "world" of health benefit programs. We are your
ADVOCATE to help your employees and their families. We welcome their calls directly for the
following (but not limited to):
- Benefit questions
- ID card Replacement
- Denied or incorrectly paid claims
- Obtaining pre-certifications & authorizations
- Dependent Eligibility Verification
- Locating participating providers
- RX claim reimbursements
Benefits Communications and Implementation
"...I was impressed with how thorough BCG Advisors were during the three visits to our office to
educate our staff on the new benefit program. I can honestly say that I have not had to answer one
question from an employee about the benefit program since we started working with BCG Advisors.
What a time saver!!..."
Partner – Stuyvesant Trading
The more employees know and understand the benefits program, the higher the level of satisfaction
they have with what you are offering them. Therefore, we strongly feel that it is paramount that
benefits are properly communicated to all staff in a simple and easy way which they can understand.
We will work with you to customize a communication strategy which includes:
- Produce custom communication materials
- Formulate a road map for employee education, which includes on-site seminars
- An initial memo to employees notifying them of the change
- Customized enrollment materials for each employee
- Informational seminars to explain the benefits and answer any specific questions (bilingual available)
- Provide employees with assistance with filling out applications
- Process of all paperwork with carrier, obtain group and member ID numbers prior to cards being sent
- Follow-up question and answer meetings
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